Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Additional non-refundable items:

  • Gift cards
  • Downloadable software products
  • Digital downloadable products

For digital downloads, consumers will need to waive their cancellation rights before digital content can be provided. This means that once a consumer/customer has downloaded the content, then they have given up their consumer rights to a refund. 

Consumers will typically waive these cancellation rights when they purchase digital goods. This can be done through some form of verification box (such as a tickbox) for consumers to acknowledge that they have waived their consumer rights to a refund for digital content. 

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded